Search Here

I'm Ashwin Sankaran

Transforming businesses with 20+ years of IT leadership and innovative solutions.

Clients I have helped

About Me

* ~20 years of Experience in IT and 10+ years of proven leadership experience including as a Director of Enterprise Applications / Enterprise Architect specializing in CRM, Marketing, Order to Cash, Sales, Support, Billing, Finance, Legal and HR processes.

* 8 Years of consulting experience with Accenture, EDS and Metratech covering SaaS, Retail, Utilities, Manufacturing, Music, Food, Consumer Goods and Corrections industries. 

* Expertise in Business Transformations, AI/ML Expertise, Technology Evaluations, full life cycle development and strong understanding of implementation methodologies with project experience in all phases.

Education & Certification

Bachelor of Engineering

Major: Computer Science
GPA: 3.7/4.0
Bharathidasan University, Trichy, India

Master of Science

Major: Computer Science
GPA: 3.5/4.0
Central Michigan University, MI, USA

Certification of Scrum Master, Scrum Alliance

Received - Dec 2019

Certified Scrum Product Owner, Scrum Alliance

Received – July 2021

Executive Course AI Implications for Business Strategy

Massachusetts Institute of Technology
(July to Oct 2024)

Work Experience

Food Rescue Collaborative - Board Member

  • Nov 2024
  • Provide Strategic technology advisory to drive technology initiatives to address critical inefficiencies in food rescue operations with a goal to expand across MA, NH and RI.
  • Lead digital transformation of real-time data hub, AI / ML solutions to optimize logistics between delivery trucks, agencies, pantries and other centers to minimize food insecurity across communities
Nov 2024
Oct 2024 - Present

In Control Family Foundation - Strategic Technology Executive (Systems Committee)

  • Oct 2024 - Present

  • Leading comprehensive digital transformation of core operations in pro-bono capacity, including event/course registration, donor and grant management, CRM, and payment processing.
  • Overhauling data architecture and implemented system integrations across website, CRM, and payment platforms to enhance efficiency, data governance, and user experience.
  • Leveraged industry network in maximizing impact within budget constraints.
  • Aligned technology solutions with organizational goals, improving service scalability, operational resilience, and public safety initiatives.

Research Work & Book Publication

  • Jan 2024 - Present
  • Revolutionizing the Retail Industry through Predictive Analytics and Automation
  • HAR (Human Activity Recognition) using Wearables Sensors to Improve public health and Safety: A Comparative Study using AI/ML techniques. Currently undergoing peer review in the esteemed PeerJ Computer Science journal, specifically in the "AI Application" category. 
  • Conference: International Conference on Advances in Computing Communication and Materials (ICACCM 2024) between Nov 22-23 2024. Intelligent Integration in Digital Twins: A Deep Meta -Class Sequence Model for Healthy Aging. 
  • Book Title: Framework of AI/ML - a beginner's guide book. I generously distributed copies of this book to educational institutions in rural South India, aiming to support global technological literacy and educational growth.
Jan 2024 - Present
June ‘22 – July ‘24

Conga, Boston MA – Director, Enterprise Applications

  • June ‘22 – July ‘24

As a senior global leader of the Business Operations team, partner with C-level executives to architecting the Business process framework, manage the execution of the technology roadmap to drive digital transformation initiatives, provide solutions assessment, design, implementation and operational management within GTM, Finance and HR business functions.

Izotope, – Cambridge, MA - Sr. Business Systems Solution Architect / Assoc. Director

  • Mar ‘21 – Apr ‘22

As a senior leader of the GTM / Commercial team, led multiple initiatives required for the newly introduced subscription landscape and enhancement of the key systems including CRM (Salesforce Sales and Service Cloud, CPQ), Marketing Tech stack (Marketo, Adobe products – AEM, ACS), e-Commerce (Digital River), and ERP (NetSuite)

Mar ‘21 – Apr ‘22
July ‘19 – Mar ‘21

Carbonite, OpenText, Boston MA – Sr. Implementation Manager / Principal BA

  • July ‘19 – Mar ‘21

Manage multiple Scrum teams for IT group’s key initiative in the transformation of Carbonite’s CRM and billing platforms which was budgeted ~$2.5M.

Quickbase, Cambridge MA – Sr. Implementation Manager / Principal BA, Biz Ops

  • July ‘14 – July ‘19

As a senior leader of Business Operations, continue to enhance technology landscape to support company goals and objectives. Manage vendor relationships across multiple projects while ensuring timely project completion and resource optimization. Manage multiple projects and programs at a time and coordinate proper project delivery

July ‘14 – July ‘19
Oct ‘13 – May ‘14

Prevatek Development, North Andover MA – Project Manager

  • Oct ‘13 – May ‘14

As a project manager, managed multiple projects with various end customers. Streamlined business processes and standards internally regarding development and QA to get better organization within the teams

MetraTech Corporation, Waltham MA - Sr. Business Analyst / Scrum Master

  • Sept ‘11 – Sept ‘13

Customer List: - GXS (OpenText), TELUS, Concur and Bell Canada

As a Sr. Business analyst, managed MetraNet projects from inception to go live. Responsible for writing SOWs, delivery of all projects, facilitate 10+ sales calls

Sept ‘11 – Sept ‘13
Nov ‘07 – Sept ‘11

Accenture – SAP SD / CRM / APO Consultant

  • Nov ‘07 – Sept ‘11

Customer List: - Kellogg’s, Best Buy, Allegheny Powers, Cargill and Boston Scientific 

As a SAP SD/CRM consultant, managed the full life cycle implementations around SD, APO and CRM.

Sara Lee Corporation, Downers Grove IL – SAP SD / CRM Consultant - EDS

  • Jan ‘06 – Dec ‘07

As a SAP consultant, lead the ERP implementation of SAP ECC, APO and CRM

 

Jan ‘06 – Dec ‘07

How Can I Help Organizations?

Lead Enterprise Applications

Ability to lead multiple teams around core foundational systems (Martech, CDP, CRM, CPQ, PSA, CLM, Billing, ERP, HCM, Communities, ATS etc.) to support all key internal business teams

System Implementation

Lead and execute Full System Life Cycle implementation leveraging development methodologies and speed to market from inception to completion

Business Process and Data Governance

Setup best in class Business Process COE and data governance framework, strategy that will enable to define one unified business process cross-functionally enabling business to develop strategies for increased revenues and treating corporate data as ASSET developing single source of truth

Servant Leadership

Create an opportunity for everyone on the team to reach their full potential and become future leaders through inclusive, servant and forward-looking leadership

key skills

Enterprise Applications

Enterprise Architecture

Project & Program Management

Agile, Waterfall and Hybrid

Business Process Optimization

Business Operations

Digital Transformation

AI / ML Expertise

Generative AI

ERP Migrations

MarTech, CRM, ERP and HCM

Technology Consulting

Data Analysis and governance

Data Architecture

Data Analytics

M&A Expertise

B2C and B2B

Team Leadership

Technical Skills

Marketing Tools

Marketo, Pardot, Segment, 6Sense, DNB, Adobe (AEM, ACS), Braze, Evergage, Hubspot

HRIS Tools

Workday, Greenhouse, Smart Recruiters, Blackbaud, Percipio, Namely, BambooHR

Finance Tools

SAP, Netsuite, Intacct, Workday Adaptive, Anaplan, Stripe, Digital River, Zuora, MetraNet, Versapay, Avalara, MineralTree, Concur, ADP, Navan, FloQast

Customer Success Tools

Salesforce Service Cloud, Communities, Financial Force, Gong, Docebo, Gainsight

Sales Tools

Salesforce (Sales Cloud, CPQ, Billing), Conga (CPQ, CLM, Billing, Sign, Composer), Clari, DocuSign, Outreach, Spiff

Analytics & IT Tools

Snowflake, PowerBI, Google BigQuery, Quick Base, Skilljar, Adobe Analytics, Celigo, Boomi, Zapier, Workato, Google Data Fusion, Matillion, Stich, Fivetran, Okta, Auth0

testimonials

Address line

Bedford, MA

phone

989-400-8538

email

ashwin.sankaran@gmail.com